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Delivery & Orders

Where do we ship to?

We ship to almost any address in the world. Except PO boxes. Inquire with us on shipping charges.

 

When will my order arrive?

If the item is in stock, you will receive your order according to the table timeline below. If the particular item is not in stock, there may be a delay of 2-3 days, in which case we will contact you to inform. We ship using our preferred shipping partners for both domestic & international orders. After your order has been sent, you will receive a tracking number via email to monitor your delivery progress.

 

Shipping Rates

No. Shipping Rate (RM) Regions Free Shipping Above Delivery Timeframe (Working Days)

1

RM15.00

Malaysia

RM100.00
3 - 4 days

2

RM50.00

Singapore & Brunei
RM600.00
4 - 5 days

3

RM60.00

Indonesia, Australia, Hong Kong & Thailand
RM600.00
4 - 5 days

4

RM100.00

United Kingdom
RM600.00
5 - 7 days

 

* If you cannot find your country in the list above, please email us at customerservice@dd-collective.com, we will assist you accordingly.

* Please note that an adult signature is required upon delivery of shipment. If there is no one present to collect the parcel, it will be sent to the nearest post office to await your collection. The courier will leave a note advising the contact details of the post office branch and address.

 

Orders Status
You may check your order status by logging into your Account and clicking on the Order History Details to view your status. Tracking information may not be available for the first 24 hours after you receive your shipping confirmation e-mail. If 24 hours have passed and you're still unable to track your order, please e-mail customerservice@dd-collective.com